Privacy Policy — How Diginuance handles your information

Effective: May 2025

1. Introduction

Diginuance is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit diginuance.com, use our SaaS products, or engage us for services.

2. Information We Collect

2.1 Information You Provide

• Name, email address, and contact details when you register or contact us
• Business information (company name, role, project requirements)
• Payment information (processed via secure third-party payment gateways)
• Communications sent via email or contact forms

2.2 Automatically Collected Information

• IP address, browser type, and operating system
• Pages visited, time spent, and referral URLs
• Device identifiers and usage data
• Cookies and similar tracking technologies

3. How We Use Your Information

• To deliver, manage, and improve our services
• To process payments and manage billing
• To communicate about projects, subscriptions, or inquiries
• To send service updates, security alerts, and technical notices
• To send promotional communications (with your consent)
• To comply with legal obligations and enforce our agreements

4. Sharing of Information

We do not sell, rent, or trade your personal data. We may share information with:

• Service providers (hosting, analytics, payment processors) under confidentiality agreements
• Legal authorities when required by law or court order
• Business partners only with your explicit consent

5. Cookies & Tracking Technologies

• Essential cookies – necessary for the website to function
• Analytics cookies – help us understand how users interact with our site
• Preference cookies – remember your settings and preferences

You can manage cookie preferences through your browser settings.

6. Data Security

• SSL/TLS encryption for data in transit
• Secure cloud infrastructure with restricted access controls
• Regular security audits and vulnerability assessments
• Employee data protection training

7. Your Rights

• Right to access – request a copy of your personal data
• Right to correction – request correction of inaccurate data
• Right to deletion – request erasure of your data
• Right to withdraw consent – for consent-based processing

To exercise these rights, contact [email protected].

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined or as required by law. Client project data may be retained for up to 3 years for legal and business purposes.

9. Children’s Privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal data from minors.

10. Contact Us